“With the integration, Xurrent now sits in-between us and our third party, providing oversight on all incidents. Users log everything in Xurrent, it then either gets assigned to our internal team or it is sent via the integration directly to our third party – without any hands-on intervention from us. So, whether we’re servicing a case or not, we can see it, monitor it, and we can apply pressure if required.”
Integrations
With Revo’s unique integration service, you get all the efficiency benefits of a connected IT ecosystem, without the upfront investment and ongoing cost uncertainty. Our fully managed integration solution covers everything from planning and implementation to maintenance and support. All for an affordable, fixed monthly fee.