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Revo + Halo ITSM

Transform your ways of working by combining Revo’s expertise with Halo’s intuitive IT service management platform.

Work with an expert Halo ITSM partner

Halo offers a powerful ITSM (IT Service Management) platform for organisations looking to streamline their IT operations and improve service delivery. While the system is highly intuitive, to implement it successfully can still be complex, especially if your team isn’t familiar with ITSM best practices or the nuances of configuring the system. This is where Revo steps in.

We apply our experience and technical knowledge to ensure your ITSM platform is tailored to your specific requirements – such as setting up workflows, business rules, integrations, and user permissions. This saves you time and leads to a faster time-to-value, meaning your organisation can start seeing the benefits of Halo ITSM much sooner.

This is where Revo steps in, see the Halo Website.

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    With Halo as your single, centralised platform for managing all aspects of IT service delivery, it’s easier for teams to collaborate and resolve issues quickly.

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    Use Halo to track, prioritise and resolve incidents more efficiently allowing your IT team to focus on critical issues and resolve them faster, minimising downtime and disruption.

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    Reduce manual workload and accelerate service delivery by automating repetitive tasks such as ticket routing, approval workflows, and notifications.

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    Halo’s intuitive, user-friendly self-service portal allows your employees and customers to submit requests, track progress, and access knowledge easily, reducing dependency on IT support teams.

Our Halo-powered services

There are a variety of ways Revo’s ITSM experts can support you to get the most out of Halo.

  • Accelerated implementation

    We apply our extensive knowledge of ITSM and ITIL best practices to streamline the implementation process, delivering a hassle-free deployment and a faster time to value.

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    Workflow consultancy

    By assessing your organisation’s ITSM needs and maturity, our experts build a roadmap that optimises Halo to fit the specific needs of your organisation.

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    System integrations

    Our integrations architects ensure a seamless data flow between your platforms, enabling API configurations that will unlock further productivity benefits.

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    Scaling your system

    As your organisation changes, we help you configure Halo so it evolves with your ITSM needs – from adding more users, to expanding service management into new business areas.

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    Workflow automation

    From automating approval workflows to simplifying multi-step processes, we will help you to unlock opportunities to unblock bottlenecks and deliver a more consistent user experience.

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    Support for your team

    We ensure your team is properly trained, aware of new processes, and confident in using the Halo platform.

Reinvent your workflows with Revo + Halo

Your Halo journey starts with aligning the platform to achieve your goals – with our help your ITSM wish list becomes a realistic roadmap.

Discover the HALOITSM platform and read their customer stories.

Speak to an expert
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