eBooks and White Papers

The Automation Imperative: Revolutionise your employee experience by automating your joiner, mover, leaver workflow

Topics covered:

• JML workflow automation
• Streamlining onboarding-related workflows
• Supporting employees throughout their career journey
• Delivering a seamless and secure employee exit
• Benefits of using Revo for JML workflow automation

The bigger picture: Discover how working with Revo4me reduces the total cost of ownership for your service management

Topics covered:

• The wider impact of the rise in IT spend: We consider the increasing pressure on IT budgets and why this is throwing total cost of ownership (TCO) into the spotlight.
• The truth about TCO: We unravel the concept of total cost of ownership and its importance in IT decision-making.
• What costs to consider: The top 5 frequently overlooked cost sources you need to consider when estimating the TCO of a service management solution.
• Why analysing TCO is worth your time: How TCO helps you choose the solution that will deliver the best value for your business.
• A TCO checklist: The key questions you need to ask when comparing cost during your system procurement process.

The Missing Link: How a managed service can help you get the most out of your 4me service management system

Topics covered:

• Closing the optimisation gap: We explain why so many organisations never get around to the tasks on their service management to do list.
• 5 symptoms of poorly managed service management systems: We list the signs of inadequate system management that we see again and again.
• How to future-proof your system: How a managed service reduces the burden of evolving and expanding your service management.
• What’s included in a managed service: And also, what’s not needed when you have a managed service.
• A checklist: The key things you need to consider when evaluating a managed service.

How to survive switching your ITSM solution

Managing the real and perceived pitfalls of changing to a new service management toolset

Partnering for service management success

How Revo can help you get the most out of Xurrent – The Complete Service Management Platform

Why SIAM Matters

A guide to service management transformation for organisations of all sizes.

How to get a complete view of service management costs

Understanding the cost of ITSM and ESM in one easy-to-comprehend dashboard.