Every business today is powered by a mix of platforms – ITSM, CRM, ERP, HR systems, marketing tools, customer portals, data warehouses. But when these systems don’t talk to each other, critical data is trapped in silos, teams end up duplicating work, and instead of accelerating processes, technology can end up slowing everything down.
Integrations are what allow platforms to connect seamlessly, processes to flow smoothly and teams to focus on delivering value, rather that routine tasks. But implementing them can often present significant challenges for organisations – from escalating costs and technical complexity to security and compliance risks.
When it comes to derailed integration efforts, there are some common issues we see businesses encounter time and again. This article outlines these key roadblocks and how Revo’s ‘Integrations as a Service’ model helps businesses overcome them efficiently, securely, and at scale.
5 key integration challenges
- High upfront costs
Developing integrations in-house often requires significant upfront investment – from purchasing software and infrastructure to hiring experienced developers. For smaller businesses or teams with limited IT budgets, this can make integration projects unfeasible. - Lack of internal expertise
Many organisations don’t have the in-house skills to design, build, and maintain integrations. This leads to hiring new team members or leaving internal teams struggling to fill the gap. Both options can introduce delays, added costs and risk. - Unpredictable long-term costs
APIs change, systems update, and bugs emerge. And when these things happen, integrations require maintenance to ensure performance isn’t impacted. This need for ongoing support, updates, and troubleshooting can often lead to unplanned costs. - Slow deployment timelines
Internal integration projects are often delayed by competing IT priorities, slow procurement cycles, or a lack of project ownership. This delays the value integrations are designed to unlock. - Security and compliance concerns
Integrations often involve sensitive data moving between systems. When they are built without specialist input, they may expose vulnerabilities – especially when handling sensitive data across systems. Ensuring compliance with industry regulations requires not just awareness, but proactive governance and technical implementation.
How Revo solves these challenges
Recognising the need for a more accessible and resilient model, Revo created Integration as a Service – a fully managed, end-to-end solution that reduces the risk and overhead of integration. But how exactly is this different?
- No upfront infrastructure or software costs
With Revo’s Integration as a Service, all the necessary infrastructure and software are fully managed and hosted by Revo. This allows you to start integrating your systems immediately with predictable, monthly pricing.
- No need to hire or train internal integration specialists
Revo provides expert consultants and developers as part of the service, ensuring you benefit from experienced professionals without the overhead of recruitment, training, or long-term commitments.
- No unpredictability around maintenance and support costs
Proactively monitoring your integrations, managing updates, promptly troubleshooting failures, and ensuring smooth operation is all part of the Revo role and included in the monthly fee. This ensures continuous, reliable integration performance without unexpected costs.
- No delays from waiting on overstretched internal teams
Internal IT teams often juggle multiple priorities. By outsourcing integrations to Revo’s dedicated specialists, your projects get the focused attention they need to move quickly from planning to deployment.
- No security and compliance concerns
Revo takes security seriously. As a Cyber Essentials Plus certified provider, we comply with stringent cybersecurity standards, ensuring your integrations are protected against common threats and your data is handled securely and in compliance with industry best practice.
In a nutshell: The Revo difference
A consistent root cause of problematic integrations is that they are deployed as a ‘one-and- done’ build. In other words, a company commissions an integration project to connect two platforms – for example, a HR and a IT tool to streamline the JML process – and that’s it. The integration works well for a while but when the HR tool gets updated, or the API changes, it suddenly stops working. With no one monitoring the integrations, no update alerts are sent out. Ultimately, by the time someone notices there’s a problem, the automations the integrations rely on have already started to falter.
Revo’s Integration as a Service model is designed to prevent this scenario. By continuously managing, monitoring, and updating your integrations, Revo ensures your systems stay seamlessly connected, even as your platforms and IT infrastructure evolves. This ongoing support means no surprises, no downtime, and integrations that are resilient enough to keep pace with your business.
Interested in integrating your systems?
Explore how Revo can support your integration strategy or arrange a call with one of our specialists.
