“Before the integration, we pretty much didn’t have a repository for our applications. All we had was a table of applications that we manually imported into 4me. Then it would just sit there – not managed, not updated, not anything. We didn’t really know what was running, who was the owner of the application, what the features of an application were… we didn’t have a lot of the details. LeanIX had a lot of the information we needed, but it wasn’t connected with 4me, so it wasn’t centrally visible or accessible.”
Fiskars Group – 4me and LeanIX Integration
Introducing Fiskars Group
Fiskars Group is home to a collection of design-driven, lifestyle brands including Gerber, Iittala, Royal Copenhagen, Waterford, Wedgwood, Georg Jensen, and, of course, Fiskars. The company’s origins are in Finland and date back to 1649. Today, the company has a 7,000-strong team stretching across 29 countries.
We first started working with Fiskars Group in 2022, when we migrated their ITSM to 4me to a tight deadline (you can catch up on that success story here). We’ve continued to work with the team since, helping them to progressively advance their application of 4me to support their changing business needs.
Creating an integration roadmap
As part of the Revo managed service, we work with Fiskars Group team to develop, maintain and deploy a roadmap for the evolution of their 4me. Integrations are an important aspect of the plans we’re making to evolve and future-proof their system. While a number of third-party software integrations were administered as part of the initial 4me migration project– there were several others earmarked for future projects. Lean IX was one of the platforms at the top of this list for future integrations.
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