BMC FootPrints Service Core

IT Service Management (ITSM), Service Desk Software

Deliver automated end-to-end services with a powerful tool that is easy to install, use, and support

eBook :

Top 5 benefits of choosing a solution partner

This eBook examines the main business benefits of collaborating with a solution-agnostic service management partner rather than working with the software vendor directly – and how that relationship can add value throughout the entire IT lifecycle.

IT service management for mid-size organizations

BMC FootPrints 12 is easy to own, use and extend. Create personalized working experiences for your employees and IT that increase their productivity. Administrators can quickly configure end-to-end business services for IT and beyond. BMC FootPrints integrates easily with other systems such as BMC Client Management, Active Directory, any SQL Database, and more. With configurable capabilities that streamline the automation of service delivery, FootPrints improves employee satisfaction and IT's reputation with your business users.

IT service and asset management in one integrated solution

FootPrints Service Core improves user satisfaction and increases productivity to help your IT department deliver more value to your business.

Incident and problem management

Easily initiate, route, track, and manage incidents—no programming required.

Knowledge management

Create a searchable inventory of common issues and their resolutions.

Executive dashboards and business analytics

Increase uptime and compliance by instantly monitoring key metrics, including adherence to service level agreements (SLAs).

Visualization and reporting

Easily and quickly automate processes, solve issues, and communicate with the business by using tools like the drag-and-drop visual workflow builder, impact analysis, and real-time report building.

Mobile access

Conveniently access a full range of functions from any device.

Strong user community

Enjoy a strong, collaborative user community who can provide expertise online and face-to-face.

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Contact Revo today for a friendly chat

All of us at Revo Service Management are dedicated to providing the best possible advice and support to new and potential customers alike. Why not drop us an email or give us a call for a friendly chat. We look forward to hearing from you.