Cherwell CSM End-of-Life: How prepared are you?

Ivanti’s support for many versions of the Cherwell CSM has now come to an end. And with End-of-Life (EOL) of the system hovering on the horizon, if you’re one of the businesses that have spent years customising Cherwell to perfectly fit your needs, this poses a conundrum—do you stay on the unsupported system or modernize […]

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Building complex transformations efficiently using Workato SQL transformations

Data transformation is a key aspect of any integration platform, as we often need to transform the data from one format to another while exchanging the data between one or more systems involved in the integration. The different platforms have their own transformation engines built using different tech stacks. Similarly, Workato has a very powerful […]

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Connecting 4me with LeanIX for seamless sharing of application data

Third party integrations are a highly effective way to elevate the impact of your ITSM or ESM solution. Enabling secure and seamless sharing of data from third party platforms with 4me, reduces the need for manual data entry, avoids the duplication of effort associated with keeping information up to date and enables real-time updates across […]

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Why is total cost of ownership important?

Why is total cost of ownership important? When businesses are calculating ROI to evaluate a shortlist of service management options, often they automatically use the purchase price (e.g. the subscription or license fee) as the cost element. This figure can be misleading. In real life, technology always requires additional investment on top of the headline […]

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CTRL-S

“This year is THE year of growth for CTRL-S and we’ve got a really good team and a great system behind us” CTRL-S needed a service management solution to support them as they embarked on an ambitious growth strategy. Technical Director, Matthew Jones, shares how the Revo 4me team is helping them on this journey. […]

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How to increase the ROI of your service management system

5 actions that will increase the ROI of your service management system Many organisations today have service management solutions and have implemented them to a decent level of maturity. But in many cases, there remains a lot of room for improvement – most systems aren’t optimized as much as they could be. Information Week’s 2022 […]

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Fiskars Group

“We said we needed the system up and running in 16 weeks… Revo didn’t flinch” In May 2022, Fiskars Group approached Revo with a challenging target – they needed a 4me system up and running in 16 weeks. Gerber, Iittala, Royal Copenhagen, Waterford, Wedgwood, Fiskars – you’ll come across Fiskars Group’s design-driven brands in your […]

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